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Customer Stories

Marine Plant Systems




Industry
Equipment Supplier to Marine and Offshore Industries.
Our trade involves the supply of marine equipment and service to customers
in varying geographic locations and in multiple currencies. Our sales and accounting teams
needed a solution to service for our “roaming” customers and their fleets as well as access
to historical sales and inventory items to help achieve “just in time” responses
to our customer’s needs.

Company profile
MPS began trading in marine equipment to the marine defence industry in 1992.
Since then, MPS has established a network of agencies throughout Australia, New Zealand
and SE Asia including the lucrative shipbuilding markets of Korea, China and Japan.
We supply waste management solutions to marine and offshore specializing in
equipment governed by UN regulations. Our agency agreements with manufacturers allow
us to support the marine and offshore industries in Australasia through sales and
service programs,which we manage inhouse.

Our industry is experiencing record-breaking growth and, as a result, we are growing our
capabilities to ensure that our performance will continue to meet the market demand for
our products. Our website: www.marineplantsystems.com.

Situation
We trade in multiple currencies to customers and suppliers throughout the world.
We are authorized sales and service agents for a modest list of equipment manufacturers.
We trade in large machinery systems as well as the service of spare parts to those systems.

The fleet is on the move so we need to quickly respond to quotation requests and
purchases,accurately handle logistics and ensure that all costs are precisely recorded.
Our growth targets require accurate CRM to help identify our potential within our market
as well as reporting that potential to our principles.

Choosing Enterprise by HansaWorld
We needed a business management solution to serve up to clients in a mixed operating
system environment. We needed a robust accounting system to handle multi-currency
accounting and tax structures. We looked for a system with integrated CRM,
full featured reporting functions, flexible, easy-to-use forms and
that would have a comfortable, userfriendly interface.

HansaWorld not only offers the features that we wanted, it includes additional
tools previously unknown to us!
We quickly adapted HansaWorld’s methods to our business process and
are reaping the rewards.This is an unexpected advantage.

After an eight year search for a full-featured, supported solution, we nearly gave up.
MYOB has a weak sales interface and did not fulfill a majority of our requirements.
EXONET was the closest competitor, however it serves up from Window only.
Because we have a mixed environment and a new Apple Mac Server,
we needed something else. This is when we were introduced to Enterprise.
The rest is history.



We have great support, fantastic on-line manuals and all the tools and tricks
to keep us moving forward – and speeds we never thought possible!
Bryan Little, General Manager, Marine Plant Systems.



Our sales and engineering staff travel regularly.
Remote access to the database is a remarkable,
efficient tool that will truly revolutionize the way in which we service our clients.
This is an investment that will pave the way for our
successful growth now and in the future.
Bryan Little, General Manager, Marine Plant Systems.

Solution details
- Enterprise by HansaWorld, 6 users
- Accounts, CRM, Logistics, Sales Ledger, Quotations,Wide Area Networking.


Benefits, results and future



We will use Enterprise everywhere!
Bryan Little, General Manager, Marine Plant Systems



Business will not stop when we leave the office. We’ll work from wherever we can to see
that our customer’s interests are fulfilled. We are pleased to be able to work from home,
hotels or even using handheld devices (very handy when attending trade shows).
We are also expanding our services to the east coast of Australia.
Enterprise will make that transition so much easier!

To read the entire case study, you can download it here
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