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Support

HansaWorld Support

Need help? Explore the support options below to get started.

FAQ (Frequently asked questions)

Find answers to common questions and helpful guidance on key features and functionality.

AI Support Bot

A multilingual AI assistant that provides instant support to customers and users directly within Standard ERP and across our websites. Available on MyStandard and via the Help menu in Standard ERP.

Forum

We’re no longer supporting the forum. For fast, helpful support, please use our AI Support Bot

HansaManuals

Our HansaManuals website allows you to search through many topics describing features in Standard ERP. These manuals provide detailed step-by-step processes on how to accomplish various tasks.

Need more help?

For personalised support tailored to your business, we recommend contacting your local HansaWorld partner. They’ll be able to assist with setup, troubleshooting, and ongoing guidance.