We have many facilities to help you find answers to your support questions:
On our FAQ page we provide answers to many commonly asked questions. This list has been built up from many questions posted by our customers over a long period of time.
If you cannot find an answer to your question in FAQ, then search the Forum for a similar question. Many customers have posted replies to the questions posted.
If you still cannot find the answer you are looking for, then create a topic yourself to ask the question. A member of the HansaWorld Support team will then answer your question.
Please note that to use the Forum, you need to have a Login ID and password. The Login ID is your account number with HansaWorld, and a unique password can be emailed to you on request.
Please contact your local office if you require a Login ID and password to be emailed to you. You can find contact details on your local "Contact us" page.
Our HansaManuals website allows you to search through many topics describing features in Standard ERP. These manuals provide detailed step-by-step processes on how to accomplish various tasks.
You can also download Manuals in PDF format from the Hansamanuals home page.
If you cannot find what you are looking for, or you feel that something is not correct, please use the Forum to post your question or concerns.
If you still cannot find an answer to your question, please call your local office.