HansaWorld's CRM Course for Enterprise and Express  "CRM" stands for Customer Relationship Management. Three letters, three words, so many meanings. In HansaWorld, CRMis all about linking the numbers in your accounting system to the story behind them. This course will teach you how to get the full story, a 360 degrees overview of your business and how to use it most efficiently in HansaWorld Enterprise. Main course topics - Calendar - Activities and activity types - Customer card - Customer categories and classifications - Contact persons - Connecting registers - Targeted mailing and mailshots - Conferences and collaborative email - Activity registration from quotations, orders etc.  See other courses in the UK See other courses in South AfricaContact in the UK: Alan Barker, barker@hansaworld.com, (+44) 1 189 255 485Contact in South Africa, Johannesburg: Maricelle Boshoff, maricelle@hansaworld.com, (+27) 12 3483065 Contact in South Africa, Cape Town: Taryn Dreyer, taryn@hansaworld.com, (+27) 12 6743915 Contact in Australia: Bruce Wood, wood@hansaworld.com, (+612) 93491082 | ||
