HansaWorld logo — integrated business software

Company

Support Consultant

HansaWorld, a global ERP and CRM business software vendor, is seeking to employ a Consultant for our office based in Espoo, Finland.


HansaWorld is looking for a motivated self starter to join us as a Consultant. The Consultant is responsible for software implementation as well as providing technical consultations to existing customers on software issues. This is a customer- and service-oriented work requiring good communication skills and problem-solving abilities. We offer superb training and career development with a friendly and dynamic environment. HansaWorld provides the chance to learn various skills from both a technical and business point of view, and be part of a team working on the latest IT projects and technologies.

Responsibilities:

  • Communicate to existing customers about software issues, providing advise on software usage, according to the conditions of their contracts;
  • System analysis, project management and consultation for HansaWorld’s existing customers
  • Conducting classroom training for customers and employees on the use of software
  • Performing version upgrades for existing customers
  • Software implementation and support
  • Discovering and acting on sales opportunities
  • Assist software testing
  • Maintain a high level of product knowledge in the office
  • Other day to day tasks

Requirements:

  • Studies in either IT, Accounting, Business or a related field
  • 1-2 years of work experience in a fast paced office environment
  • Additional course in management and bookkeeping is preferred
  • High level of computer competence
  • Fluent in English both verbal and written

Skills:

  • Excellent communication skills
  • Good time-management
  • Ability to assess a situation from the end user’s perspective
  • Eager to learn and take responsibility
  • Organised and self-motivated

Organisation Relationships:

The Consultant reports directly to the Country Manager and the International Service Manager, as well as other HQ staff when required.

Benefits:

  • Opportunity to travel internationally
  • Potential for rapid professional growth/development
  • Work as part of a diverse international team
  • Competitive salary and bonus

Contact us:

Please send your detailed CV including current and expected salary to cvfinland@hansaworld.com
Contact person: Mrs Marja-Lena Karonsuo